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Support Center

We're here to help you with any questions about WASTLE services.

Send us a Message

Get in Touch

Email Support

support@wastle.com

We respond within 24 hours

Phone Support

+233 (0) 200 000 000

Mon-Fri: 8AM - 6PM GMT

Live Chat

Available in the app

Get instant help with our chat support

Frequently Asked Questions

How do I schedule a pickup?

Open the WASTLE app, select "Schedule Pickup," choose your date and time, and confirm your address.

What areas do you serve?

We currently serve major cities in Ghana including Accra, Kumasi, and Takoradi. Check the app for availability in your specific area.

How do I cancel a scheduled pickup?

You can cancel up to 2 hours before your scheduled pickup time through the app without any charges.

What payment methods do you accept?

We accept mobile money, credit/debit cards, and bank transfers. All payments are processed securely.

Is my personal information secure?

Yes, we use industry-standard encryption and security measures to protect your data. See our Privacy Policy for details.

Still have questions? We're here to help!

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