Privacy Policy

Introduction

WASTLE ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our smart waste pickup mobile application (the "App") and related services.

Information We Collect

How We Use Your Information

• Provide and maintain waste pickup services
• Process payments and manage your account
• Communicate with you about service updates and support
• Improve our app and develop new features
• Ensure security and prevent fraudulent activities
• Comply with legal obligations
• Analyze usage patterns to optimize service delivery

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: Third-party companies that help us operate our services (payment processors, analytics providers, cloud infrastructure)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Safety: To protect our rights, property, or safety, or that of our users or the public

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and obtain a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability
• Withdraw consent where processing is based on consent

Cookies and Analytics

Our app may use cookies and similar tracking technologies to enhance user experience and collect analytics data. We use:

• Essential Cookies: Required for basic app functionality
• Analytics Cookies: Help us understand how users interact with our app
• Third-party Services: Google Analytics, Firebase, or similar analytics platforms

You can control cookie settings through your device preferences. However, disabling certain cookies may affect app functionality.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Retention periods vary based on the type of information and legal requirements. When no longer needed, we securely delete or anonymize your data.

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your personal information may be transferred to and processed in countries other than Ghana. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and/or sending you an email notification. Your continued use of the app after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: